James, Richard K. [and] Gilliland, Burl E. Crisis Intervention Strategies - 5th ed. - Thomson, United States America: 2005 - xxvi, 612 p.: 23 cm ISBN: 0534569668 Nat. Bib. Agency Control No.: 158.2 JAM Subjects--Topical Terms: Psychology interpersonal relations Dewey Class. No.: 158.2 / JAM